International Research Journal of Education and Technology

This study investigates how Artificial Intelligence (AI) enhances the effectiveness of Human Resource (HR) functions while analyzing its perceived benefits and limitations from both HR professionals and employees. Based on responses from 186 participants, the research reveals that AI positively impacts recruitment, performance evaluation, and employee efficiency, while concerns around emotional intelligence, human judgment, and trust remain. Statistical tools confirmed both significant and non-significant relationships between employee variables and AI effectiveness, highlighting the need for ethical integration and human-AI collaboration in HR systems.

Keywords: Artificial Intelligence, HR Processes, Recruitment, Performance Management, Job Satisfaction, Trust in AI, Employee Experience.