International Research Journal of Education and Technology

In a business, training and development programmes are critical because they enable employees to improve their performance. Many companies offer training programmes to their employees in order to improve their productivity and skills, however, some workers are experiencing difficulties.

A variety of concerns like T&D develop employee knowledge and capabilities that will improve them so as to carry out tasks to achieve their individual and organizational objectives. Training and development are an important part of any firm’s success, and it benefits both the organisation and its personnel. In the banking sector training is the most important part of banks because it’s a service industry and their employees represent to quality and value of the bank’s service, so it is necessary for employees to have great knowledge and productive performance. This study also identified the unavailability of training programmes, the location of the training venue, the lack of managerial support, the capacity of the trainees, the budget of the training, and the length of training programmes as the most important hindrances to improving the effectiveness of training programmes of banks.