International Research Journal of Education and Technology

This study examines the effect of knowledge management on job satisfaction in the IT sector. Knowledge management is critical in the IT sector, where knowledge is a key resource. The study aims to explore how knowledge management process such as knowledge acquisition, sharing, creating, codification and retention, impact job satisfaction. Additionally, the study examines the role of organizational culture and leadership in promoting knowledge management and job satisfaction. Data were collected through a survey of IT professionals, and the findings suggest that knowledge management practices have a significant positive effect on job satisfaction. The study also found that organizational culture and leadership play a crucial role in promoting knowledge management and job satisfaction. These findings have important implications for organizations in the IT sector, highlighting the importance of knowledge management process and organizational culture and leadership in improving job satisfaction and overall organizational performance.

Key words: knowledge management, job satisfaction, IT employees.